Shipping policy
1. Order Processing Times
At Invazion Labz, we strive to process all orders as quickly as possible. Orders are typically processed within 1-3 business days. Please note that weekends and holidays are excluded from processing times. Orders placed after 5 PM will be processed the next business day.
2. Domestic Shipping Options
We offer several domestic shipping options for our customers in Minnesota and across the United States:
- Standard Shipping: 3-5 business days
Shipping costs vary based on the selected method and order weight.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method. We also offer free standard shipping on items over $75 within the contiguous United States.
4. Local Delivery Options
For our local customers in Minnesota, we offer a buy online, pick up in-store option at our physical location. Customers can select this option at checkout and will receive an email notification when their order is ready for pickup.
5. Returns, Changes, and Cancellations
If you need to return or exchange an item, please refer to our Return Policy available on our website. You may initiate a return within 30 days of receiving your order. For lost or damaged items, please contact our customer service team within 48 hours of delivery.
6. Potential Service Interruptions
While we aim to meet all delivery timelines, please be aware that unforeseen circumstances such as weather events or supply chain issues may cause delays in shipping.
7. Order Tracking Details
Once your order has shipped, you will receive a confirmation email containing tracking information so you can monitor your shipment’s progress.
Thank you for choosing Invazion Labz! We appreciate your support and look forward to serving you.